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Report an incident

First port of call in the event of a cyberattack

Are you a victim of a cyber attack and do you think that the attack is still underway?

If so, take these steps.

Reporting form

I am: a business, a government service, a (non-profit) organisation or an institution of vital importance

I would like to report an incident or get support regarding an incident.  

Report a suspicious message

I have received a suspicious message and want to report it. Forward the message to [email protected].

More information about suspicious@safeonweb


Report by e-mail

I want to send an e-mail to CERT.be: use cert[at]cert.be

I want to send an encrypted e-mail to CERT.be.

Exchange information securely?

Use the Traffic Light Protocol (TLP)

Opening hours

The national CSIRT can be contacted by e-mail ([email protected]) during office hours (09.30 to 16.30) from Monday to Friday, outside official closing days. The receipt of mails sent to the national CSIRT is automatically acknowledged within minutes. This automatic system gives a unique number to each report. It is not said that the CSIRT will systematically reply to the mail; this depends on the severity of the incident and the capacity of the correspondent.  In cooperation with the National Crisis Centre (NCCN) of the Ministry of the Interior, the national CSIRT can be reached by telephone around the clock to handle incidents for providers of essential services and critical infrastructures.